If your payment went through but the credits are not in your account, contact our support team immediately with:
A screenshot of your payment confirmation
The date, time, and amount of the transaction
Your Packsify account email
We will check the payment manually and apply your credits.
Do not try the payment again before you speak to support, since that can create a duplicate charge.
Please also contact us before raising a dispute with your bank, because we can resolve it faster directly.