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I sent my crypto payment on the wrong network. What now?

Contact support immediately with:

  • The currency you sent (USDT or USDC)

  • The network you used

  • The date of the transfer

  • A screenshot of the transaction

We will review it and tell you what can be done. Sending on a network other than the one shown at checkout means the transaction does not reach our wallet, so always confirm the network before you send.

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