Completed orders are final. A refund is only available if the order was not fulfilled in the official store. Refund requests must be submitted within 3 days of the order date and must include:
Your account details
Your order number
The reason for the request
Unused Packsify credits are a separate case. If you bought credits and have not spent them, the remaining balance can be refunded. To request a refund, contact our support team in the app.
Full terms are in our Terms of Service, Section 8.
