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What is the refund policy for Packsify Credits?

Completed orders are final. A refund is only available if the order was not fulfilled in the official store. Refund requests must be submitted within 3 days of the order date and must include:

  • Your account details

  • Your order number

  • The reason for the request

Unused Packsify credits are a separate case. If you bought credits and have not spent them, the remaining balance can be refunded. To request a refund, contact our support team in the app.

Full terms are in our Terms of Service, Section 8.

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