Your estimate is shown on the review screen and on the order itself, and we usually deliver before it.
Size is the main thing that moves it. A single pack is quick. A larger order with several packs commonly takes around 30 to 40 minutes, since each pack is bought separately inside your account.
It can also take longer during big in-game events, when volume is high, or when priority orders are already in progress.
If your estimate has passed, message us in the app chat. We will tell you exactly where your order is and what we are doing about it.